- Canceling
- Cancel anytime, for any reason, with nothing to repay. To cancel, message your care team in your patient portal before your next refill is processed; you never owe the months you don't use.
- Monthly refills
- The lower first month comes with monthly refills. Your plan renews each month at $169 (semaglutide) or $209 (tirzepatide) until you cancel.
- Switching medication
- If your clinician switches you to the other medication, your plan carries on. It doesn't count as canceling.
- Refunds
- Medication already prescribed, filled or shipped for the current month can't be refunded, subject to applicable law. Once you cancel, all future billing and refills stop.
- Dose changes
- If a dose change would change what you're charged, you'll be told before your next charge.
- Labs or a video visit
- Labs are billed by the lab you visit, not by HZN. Video visits aren't part of the program, but if you'd like one, it's a $100 consultation, and you'll know before it's booked.
- Shipping and tax
- Shipping is free, and no sales tax is charged on your program.
- The medication
- Compounded semaglutide and tirzepatide are prepared by a licensed compounding pharmacy in Utah. Compounded medications are not FDA-approved, and the FDA does not review them for safety, effectiveness or quality.